Terms of service

Effective Date: May 2, 2024

Welcome to Ezmike ("Company", "we", "our", or "us"). These Terms of Service govern your use of our website [ezmike.store] and any purchases made through it. By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.

1. Eligibility

You must be at least 18 years old (or the age of majority in your country) to make a purchase on Ezmike. By using our Site, you confirm that you meet these eligibility requirements.

2. Use of the Site

You agree to use the Site lawfully and respectfully. Any misuse, including uploading offensive content or attempting to harm the Site or its users, will result in immediate termination of access.

3. Account Registration

To place orders, you may be asked to create an account. You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account.

4. Product Descriptions and Availability

We do our best to describe all anime-inspired clothing and merchandise accurately. However, we do not guarantee that product descriptions, images, or prices are always error-free. We reserve the right to correct any mistakes and update information without prior notice.

5. Orders and Payments

All orders placed through the Site are subject to confirmation and availability. Prices are listed in EUR (€) and include applicable taxes unless stated otherwise. Payments are processed securely through Stripe and other accepted payment methods shown at checkout.

6. Shipping and Delivery

We ship orders from Portugal and deliver to multiple countries. Shipping times vary depending on location and selected shipping method. Ezmike is not responsible for delays caused by postal services, customs, or other external factors.

7. Returns and Refunds

If you’re not happy with your purchase, you may request a return within 14 days of receiving your order. Items must be unused and in original packaging. To start a return, email us at ezmikeanimee@gmail.com with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the product is faulty.

8. Intellectual Property

All designs, logos, images, and content on ezmike.org are owned by Ezmike or used with permission. You may not copy, reproduce, or distribute any content without prior written approval.

9. Limitation of Liability

Ezmike is not liable for any indirect or consequential losses arising from the use of our products or website. To the extent permitted by law, our liability is limited to the amount you paid for the item.

10. Disclaimer

We provide our products and services “as is” and do not guarantee that the Site will always be available, secure, or error-free.

11. Termination

We may suspend or terminate your account and access to the Site at any time, without prior notice, if we believe you’ve violated these Terms.

12. Changes to the Terms

We may update these Terms from time to time. The most current version will always be available on this page. Continued use of the Site implies your acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of Portugal. Any disputes will be subject to the exclusive jurisdiction of the courts located in Portugal.

14. Contact Us

If you have any questions or concerns about these Terms, feel free to contact us:

Ezmike – Anime Store
Email: support@ezmike.org
Website: www.ezmike.store